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Space Race
Angelique_D
Posts: 9
Level 2
in Support
Hi
Is there a bug or smth? My scores are not added and its nit the first time this happens..really gets on my nerves..
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Answers
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Hi and welcome to the community.
Very sorry about that. Please try these tips.
Log out, update your game application, restart your device and login again to check if it helps you or you still have some problems.
Thanks.
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Hello @Angelique_D and lovely day to you.
Understood that your points are not added to the space race.
Please exit game, disconnect your device from the internet, wait for few seconds, connect back your device with internet, go back to the game and start playing.
Once you've passed a level, keep track on your score again.
Please let us know if you have any other issues.
Thank you 😊🙏🏻🍭
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@Angelique_D Hi and welcome, Sorry to here you are having an issue with the space race. This is the first time i have heard of anybody having an issue with this so all can advise is to try the standard troubleshooting tips.
Firstly check your game is up to date, Also if you play via an internet browser clear your cache, then log out and restart your device log back in and see if solves the problem with your scores not being added.
If the issue us not resolved let us know so we can pass this information on and hopefully somebody will look into the issue
Thank You
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Hi and Welcome to our Community
please Check app update - Log out game - Restart Device - Open game and Log in.
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Thanks for all the comments. the app was recently updated as I had bought a new phone so that didn't solve the problem but at least now I can see some of the new point i earn..
Thanks again
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You are welcome and this feature is still tested that means it's still not complete to be fixed to everyone on this game. Keep your eyes out until this feature is fixed. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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