synchronize king and facebook account

Ellen_Moura

My king account informs that it is already synchronized with the facebook account, but the levels are different. Did she sync with a facebook other than my account?

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/313519/synchronize-king-and-facebook-account

Hi and welcome to the community.

Which one is not showing correct progress. Facebook or King account. Try to log out, update your game application, restart your device and login again. Play and complete a level and check if it solves your case as sometimes synching perfectly takes a little extra time.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/313519/synchronize-king-and-facebook-account

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/234691/how-to-get-your-game-progress-back-on-an-android-device-facebook-connected

Freddy_

@Ellen_Moura Hi and welcome, Please see post below for information on why your levels can be different on two different accounts deivces

https://community.king.com/en/blog/kb/articles/461-why-is-my-progress-different-on-2-different-devices

Hope this helps

Crazy Cat Lad

Hi @Ellen_Moura !

If your King account says the account already has been synced with Facebook it has then been merged with a Facebook account earlier and you can only sync one King account with one Facebook account.

Did you perhaps have any other Facebook account earlier that you had synced with the King account?

Or is it synced with the correct account, but just the levels do not match? Does the ranking and Gold Bars match?