Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Sakira_saki88 Hi and welcome, The magic season feature is a bonus feature and not everybody gets this feature, It is given to groups of randomly selected people. So this just means your not in the group for this feature at present but you maybe in the future.
I also have not received this feature.
To get the features that are available to you
Please check for a game up date and log out and restart your device, then log back in
Thank you
Welcome to Sweet King Community! 👑
How about you can see answers and solutions by Community Team :
Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you.
If they don’t, it’s just a matter of time. You may not be amongst the selected group at the moment but soon you’ll be the lucky one to enjoy the new challenges as well as your friends!
You can also check that page to read all of information that I hope you can understand to read them :
By the way, this feature is still tested that means it's still not complete to be fixed to everyone on this game mostly. Mostly of players have asked this problem too.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭