Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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This is your chill zone! Talk about anything thatâs not Candy-related with other Candy players!.
I earned 8 gold bars today and die not receive them. I'm also not receiving all of the tools when I earn them. Please let me know how to fix this.
Thank you
Welcome to Sweet King Community! đ
Don't worry! You can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Missing items" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. đ
đ Have a nice and safety day! Sugar Crush! đ
Hi and welcome to the community.
Very sorry about that but the only way to recover your goldbars is to contact player support. Please go to settings, contact us , purchase and goldbars and send them email. By contacting directly from the game will give them access of the required data and purchase history of last 90 days in your game so that they can take a positive action in your favour.
Best of luck.đ
Hi and Welcome to our Community
Please report this to our Player Support Team here.
@52sam Hi and welcome , the community does not deal with gold bar issues, you will need to contact customer support from your game and they should help you with this, go to your game settings help center and send them an email
Also check you game is up to date and log out and restart your device and then log in and see if this resolves any issues
Hope this helps
Thank you! I don't have "contact us" as an option.
3:36AM
Did this answer the question? Yes · No
Welcome to the community. As mentioned you'll need to contact customer service about your missing gold bars. Wow, lucky you to earn 8 in one day, they are so hard to get. How did you do it? Very skillful.
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PORQUE NO PUEDO COMPRAR LINGOTES CON MICROSOFT STORE ?
I can ask everyone,I can play this game but why no money heređ«ą
Why do I not have a way to win gold bars anymore
How do you break down the bubblegum dispensers, please? Should I focus on the marshmallow stick in the middle? Thank you. Merry Christmasđ
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donât, here's a quick explanation: đ Video ads are not a permanent feature in the game. Like other special features, they can come and go. TheyâreâŠ
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isnât updating Episode Race counter isnât advancing Game progress resets to level 19,686 after closing and reopening the game Sync issuesâŠ
Welcome to the Community đ If youâre having trouble with your game, whether itâs missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center đ Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toâŠ
