New Win Streak function not working

tscheip

Earlier today I had the Win Streak function powered up to level 5, and then for no reason at all it reset itself to level 1.

Anyone else experiencing this?

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/313844/new-win-streak-function-not-working

Welcome to Sweet King Community! 👑

This feature is still tested and selected some players only who have this feature that means it's still not complete to be fixed to everyone on this game.

You can also ask feedback on that thread :

https://community.king.com/en/candy-crush-saga/discussion/313634/candy-necklace-candy-crush-saga

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/313844/new-win-streak-function-not-working

Hi and welcome to the community.

Yes time to time it happens that built a bot and now win streak function sets itself from zero. Its a bonus feature and like all other bonus features it is not permanent part of the game. So it resets itself, take break from the game, might appear ,disappear or simply be replaced. There is no guarantee that it will always be there for you.

Thanks and stay safe.😀

Freddy_

@tscheip Hi and welcome, so far for me not experienced any issues with the feature on windows 10 app, everything working correctly but same as build a bot lose one level you lose it all. Not noticed but not sure if this is on a timer, but doubt that would be the problem as its a few days old. also as it is a new feature it can have issues as with any new feature

Would try the standard troubleshooting tips to see if this improves the problem

Log out restart your device and then log back in and see if you issue still continues.

Thank you

tscheip

https://community.king.com/en/candy-crush-saga/discussion/comment/1106803#Comment_1106803

Thanks @Freddy_Falkner . Another question for you, since you know so much, do you happen to know if the log-in info for the game is the same as our log-in for this forum? I've always been scared to log out of the game incase I don't remember my game log-in info lol.

Freddy_

@tscheip Hi, They are two different things but i dont know if you have used same information for both. I can only suggest you try signing into a different device with the details you think for the game to be sure you have the correct details

tscheip

https://community.king.com/en/candy-crush-saga/discussion/comment/1108331#Comment_1108331

That's a great idea. Thanks!!

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/1108341#Comment_1108341

You are welcome! 😊

sheilanat

https://community.king.com/en/candy-crush-saga/discussion/313844/new-win-streak-function-not-working

I am experiencing where it won't set itself as complete on level 5, I am up to 11 straight win streaks and level 5 is stuck on not complete.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/1109595#Comment_1109595

Welcome to Sweet King Community! 👑

Yes! The maximum win streak is 5, you cannot reached over 5 on this win streak! Well done! 👍

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

sheilanat

If you recall I stated I reached Win Streak 22 and never received a reward for reaching level 5. I understand that you can't go beyond level 5 but when you do reach it you should be showing it is complete and receive the reward. This is what is not working.