Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Game closing
Best Answer
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Thank you for being a loyal player of Candy Crush Saga.
If an app installed on your device is crashing, or won't open, respond, or work properly, try the troubleshooting steps below and after trying each, check whether it fixed your issue.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
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Answers
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Thank you for being a loyal player of Candy Crush Saga.
If an app installed on your device is crashing, or won't open, respond, or work properly, try the troubleshooting steps below and after trying each, check whether it fixed your issue.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
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Hi and welcome to the community.
Please do the standard troubleshooting process by Log out, update your game application, restart your device and login again. And check if it solves your case.
If playing through a browser please clear cache/history and restart your device and check if it solves your case.
If you still have issues please follow the above link provided by mr. Sukanta.
Thanks.
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Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
And it’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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@amirjha Hi and welcome, I hope you found the information above helpful and this solves your problem.
While you are here can i also point you in the direction of the contest are, There are a few chances to win gold bars for your game, which can come in extremely handy as you progress through the game should you win any, there are also a few in the community area with the chance to win gold bars for any king game
Thank you
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