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Chocolate Box is missing
Bablu_rocks
Posts: 17
Level 2
in Support
Chocolate Box is missing in my game..
1
Best Answer
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Hi and Welcome to our Community
Make sure update your App .
The Chocolate Box is in the Test Group so we cannot say for sure that you will always find this feature.
The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.
Keep playing the game, your fun event menu will return.
and please check this page
5
Answers
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Hi and Welcome to our Community
Make sure update your App .
The Chocolate Box is in the Test Group so we cannot say for sure that you will always find this feature.
The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.
Keep playing the game, your fun event menu will return.
and please check this page
5 -
Thanks
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Hi and welcome to the community.
Please also do the standard troubleshooting tips by Log out, update your game application, restart your device and login again to make sure that your game is in perfect condition to recieve all bonus events.
Thanks and best of luck.😀
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Welcome to Sweet King Community! 👑
How about you can see answers and solutions by Community Team :
Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you.
If they don’t, it’s just a matter of time. You may not be amongst the selected group at the moment but soon you’ll be the lucky one to enjoy the new challenges as well as your friends!
You can also check that page to read all of information that I hope you can understand to read them :
By the way, this feature is still tested that means it's still not complete to be fixed to everyone on this game mostly. Mostly of players have asked this problem too.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Hi @Bablu_rocks
I've posted this to another recent query to the same problem and it seems to work...
The case of the disappearing chocolate box! Mine did the same thing and is still doing it!!
However, I can make it appear again by playing a level, any level in a challenge or the main game, and the chocolate box reappears. Play the chocolate box levels, then wait until you need it again, then play any level and then go back and finish the choc box.
Worked for me - let me know if it works for you
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That is how it normally works. Once you claim your rewards it disappears and when you play a level it comes back. But for some players it takes a much longer break and that's a glitch or just the event not being available to that player. Mine was missing for a few weeks a couple of month ago.
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Hi @Mary_Kay
My chocolate box has been around for a while and never disappeared from the Events area before like this.
Yes, it used to disappear for a short while after you claim, and then come back for another round without having to play a level.
This is different where it just disappears completely after you have won the 3 chocs. And simply did not come back.
Seems like others have had the same experience. So having to play a level to make it appear was novel for me and it seems for others too.
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