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Boosters & Lives
crazychris
Posts: 24 Level 2
in Support
Best Answer
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@crazychris Hi and welcome, The lives issue please check you Facebook app permission settings , go to settings webs and apps check all permissions for the game are on
For any missing rewards please contact customer support from your game and they should help you with this, go to setting help center and send them an email
Hope this helps
Answers
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@crazychris Hi and welcome, The lives issue please check you Facebook app permission settings , go to settings webs and apps check all permissions for the game are on
For any missing rewards please contact customer support from your game and they should help you with this, go to setting help center and send them an email
Hope this helps
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Welcome to Sweet King Community! 👑
You can click here to read my answer to follow these steps of add more friends that I hope you can send and receive lives with friends on any King's Game. 😊
You can also check this information for similar your problem that I hope you can understand to read it :
And you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Prizes not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Hi and welcome to the community.
Well as you are aware of facebook issue for sending /recieving lives. For any missing reward you need to contact player support.
Better if you can contact directly from the settings of your game application. You may also use below link to contact them.
To know your game id on facebook.
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Hello again! 👋
Welcome to Sweet King Community! 👑
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Don't forget that you can always request plenty more lives at any time from your friends! Also if you use a King account instead of Facebook, you will not encounter this issue.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
