Candy Crush Saga

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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Boosters & Lives

crazychris

I am playing on Win10 and I am aware of the lives problem

I do not have any Friends showing when I play a level so am unable to send lives that way

I also am not receiving my boosters from Fab5

I am signed in on Facebook although my Win10 is in advance of Facebook

Accepted answers

Freddy_

@crazychris Hi and welcome, The lives issue please check you Facebook app permission settings , go to settings webs and apps check all permissions for the game are on

For any missing rewards please contact customer support from your game and they should help you with this, go to setting help center and send them an email

Hope this helps

All comments

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314281/boosters-lives

Hello again! 👋

Welcome to Sweet King Community! 👑

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

Don't forget that you can always request plenty more lives at any time from your friends! Also if you use a King account instead of Facebook, you will not encounter this issue.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314281/boosters-lives

Hi and welcome to the community.

Well as you are aware of facebook issue for sending /recieving lives. For any missing reward you need to contact player support.

Better if you can contact directly from the settings of your game application. You may also use below link to contact them.

https://soporto.king.com/contact

To know your game id on facebook.

https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook

kiara_wael

Hi and Welcome to our Community

Make sure update Windows 10 . Go to Microsoft Store and Log in to Facebook.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314281/boosters-lives

Welcome to Sweet King Community! 👑

You can click here to read my answer to follow these steps of add more friends that I hope you can send and receive lives with friends on any King's Game. 😊

You can also check this information for similar your problem that I hope you can understand to read it :

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

And you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Prizes not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Freddy_

@crazychris Hi and welcome, The lives issue please check you Facebook app permission settings , go to settings webs and apps check all permissions for the game are on

For any missing rewards please contact customer support from your game and they should help you with this, go to setting help center and send them an email

Hope this helps

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Freddy_

@crazychris Hi and welcome, The lives issue please check you Facebook app permission settings , go to settings webs and apps check all permissions for the game are on

For any missing rewards please contact customer support from your game and they should help you with this, go to setting help center and send them an email

Hope this helps

All comments

Freddy_

@crazychris Hi and welcome, The lives issue please check you Facebook app permission settings , go to settings webs and apps check all permissions for the game are on

For any missing rewards please contact customer support from your game and they should help you with this, go to setting help center and send them an email

Hope this helps

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314281/boosters-lives

Welcome to Sweet King Community! 👑

You can click here to read my answer to follow these steps of add more friends that I hope you can send and receive lives with friends on any King's Game. 😊

You can also check this information for similar your problem that I hope you can understand to read it :

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

kiara_wael

Hi and Welcome to our Community

Make sure update Windows 10 . Go to Microsoft Store and Log in to Facebook.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314281/boosters-lives

Hi and welcome to the community.

Well as you are aware of facebook issue for sending /recieving lives. For any missing reward you need to contact player support.

Better if you can contact directly from the settings of your game application. You may also use below link to contact them.

https://soporto.king.com/contact

To know your game id on facebook.

https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314281/boosters-lives

Hello again! 👋

Welcome to Sweet King Community! 👑

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

Don't forget that you can always request plenty more lives at any time from your friends! Also if you use a King account instead of Facebook, you will not encounter this issue.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Recover history and levels
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Why candy crush saga DIDN’T give my 30 gold bars after passing to 6200 on episode as usual **
where’s my 30 gold bars after passing to level 6200 I fill cheated
Invisible awards
This is happening a lot. Anyone else?
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Perdi meu super brigadeiro
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…