I recieved a message that I had 19 dollars in redeemable points for candy crush saga,

Vixsin

Where would I find that to use..

Freddy_

@Vixsin Hi and welcome, Candy crush saga only takes 3rd party payments, So for this you would need to seek help from whoever you make payments through. ie microsft store, google play, payal

It would also be handy if you could provide a screen shot of the message if it was from King so we make sure this was not a scam

Hope this helps

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314312/i-recieved-a-message-that-i-had-19-dollars-in-redeemable-points-for-candy-crush-saga

Hi and welcome to the community.

Google is normally providing redeemable points to its client, so you need to contact their player support services.

Thanks.

bearwithme

Hello @Vixsin and a very warm welcome to our wonderful King Community. Offers like these usually come from an outside organization and are sometimes a promo or ad. Can you take a screenshot of the message that you received? If it is some type of legitimate offer you will probably need to go back to whomever sent the message.

Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!

Here is a guide to help you as you explore the various areas in the community!

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314312/i-recieved-a-message-that-i-had-19-dollars-in-redeemable-points-for-candy-crush-saga

Welcome to Sweet King Community! 👑

You can find your similar question then I hope you can read these steps of this question :

https://community.king.com/en/blog/kb/categories/53-purchases-and-gold-bars

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Crazy Cat Lad

Hi @Vixsin and welcome to our Community!

From who did you get this email? Was it from Google Play regarding Play Points?

If so, please contact Google Play Support for more help and info.

The game itself nor King do not handle any transactions or payments. All in-app purchases are handled by Apple, Google, Microsoft, Facebook etc depending on what device you play on.