Logging In and Synching

irishjerri · October 2020

Hello, I read your article about how to synch with Facebook, which seemed helpful. I am logged in through the e-mail verification. However, when I do as you suggest, e.g., go to www.king.com/games, to log in there so that I can continue with this synching issue, it says that my account doesn't exist/hasn't been set up. But I'm logged in on another screen ....I don't see anything about "account" or "settings" anywhere but am completely baffled how an account just confirmed is showing as nonexistent? Can you please help?

Freddy_ · October 2020

@irishjerri Hi and welcome, Have you set up a king community account and a game account as they are two seperate things. if you have set up a community account it will not allow you into the game account. Also the sync needs to be done on a PC.

Can I sync my progress between Facebook and King.com? needs to be done on a PC

Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.

To sync your progress with King.com, please complete the following steps:

Go to the King website at King.com/games
Log in using your existing King profile, or create a new King profile if you don't already have one.
Click on the ‘Settings’ icon
Select ‘Account’
You will be prompted to confirm your password
Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information
Once complete, your progress will be updated across all King games on King.com

hope this helps

aijaziqbal · October 2020

https://community.king.com/en/candy-crush-saga/discussion/314554/logging-in-and-synching

Hi and welcome to the community.

As mentioned above by freddy that please make sure that you are using King account and not the community account. They are entirely different. If your issue is other than this please feedback us or show us the screenshot.

Thanks.

Sukanta_Biswas · October 2020

https://community.king.com/en/candy-crush-saga/discussion/314554/logging-in-and-synching

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

You will get the setting option whenever you log in to Kingdom account. According to your statement, you have not created a Kingdom account yet so you are getting such a message.

You will find detailed information through the link below.

https://community.king.com/en/blog/kb/articles/353-what-is-a-king-account-and-how-do-i-create-one