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I was on level 2862. I left my PC for about 1 hour. When I came back I went back to the tab for candy crush on chrome. The game was now downloaded again from the web.
Now I am on 2861 again. A pain. I also see that the other items like fantastic five and daily win seems to have gone back a day also.
Is there a way that after a level is achieved that it will not revert back when the game is reloaded?
Is there a way that when you have no lives that the information is saved in the cloud?
Hi and welcome to the community.
Please do the standard troubleshooting by Log out, update your game application, restart your device and login again and i hope you will not experience such error again
At the moment nothing can be done about your non registered levels. Apologies but you have to replay it.
Thanks.
@eric_stewart1 Hi and welcome, I am sorry to here this has happened to you but unfortunately if the level has registered incorrectly all you can do is replay the level again. I know this is not the greatest news but apologies it is all that can be done in this case, it does happen occasionally
complete information below
Thank you