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have lost the level progress in my game!
King_admin
Posts: 3,706 
in Support
Comments
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Welcome to Sweet King Community! đ
Oh No! Have you lost your current level on Candy Crush Saga? đ˘
Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) đ
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! đ
If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. đ
đ Have a nice and safety day! Sugar Crush! đ
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@shanahan1960 Hi and welcome, If you have struggled with support restoring your levels i will tag our CM @Crazy Cat Lad as he may be able to help you with this. please be patient though as he will only answer in his work hours
Thank you
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Hi @kidu1961 and @shanahan1960 and welcome to our Community!
Please check HERE first and see if you can restore the levels yourself.
If you can't get the levels restored from any Facebook or King account, please make sure the game is connected to Facebook or a King account now and then let me know your Game ID and the level you were at and I will manually restore the levels for you.
How to find your Game User IDÂ on mobile devices and the Windows app check here!
