Can't access games

KateMJ

I can no longer access any King games through Facebook Gameroom; they're not even showing up. What am I doing wrong?

Freddy_

@KateMJ Hi and welcome, I am not sure why this has happened but do know Facebook recently done a platform update so may be the reason. I will tag @kiara_wael to see if she has any better ideas regarding this

Thank you

KateMJ

Thank you!

Freddy_

@KateMJ Hi have just read a post from another discussion regarding this and a reply from one of the CM is as this is a Facebook app, you would need to contact them regarding why the games are no longer in the Facebook gameroom

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/315059/cant-access-games

Hi and welcome to the community.

Yes as mentioned above that better to check with facebook support section about this.

Thanks.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/315059/cant-access-games

Welcome to the King Community.

The Gameroom platform is not recognized by King and therefore we cannot assist you with this matter.

You need to contact the Facebook Help Center.

Thank you.😎

Crazy Cat Lad

That's correct @Freddy_Falkner ! King do not support the Facebook Gameroom platform. Any questions or issues with it, kindly contact Facebook directly.