I am having some issues with this game.

hbeattie

The game is playing very slowly

The daily bonus isn't working properly

Hoping u can fix these issues as I do enjoy playing all your games

[Deleted User]

Hi @hbeattie, welcome to the Community!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/315543/i-am-having-some-issues-with-this-game

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/250220/having-problems-with-your-game-crashing-loading-on-your-computer

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/315543/i-am-having-some-issues-with-this-game

Hi and welcome to the community.

Please do the standard troubleshooting by Log out, update your game application, restart your device and login again.

If playing via web browser please clear cache/ history and restart your device. And check again if it solves your case.

Thanks.

Mary_Kay

Welcome to the community. I'll second the advice given above and ask you to log out, check for updates and restart your device. See if that helps when you log back in. Let us know.

wykoon

Hello @hbattie and hope you are having a nice day 😊

Aside from the standard troubleshooting tips as suggested above, you may disconnect your device from the internet, wait for few seconds, reconnect the device to the internet and then resume playing. Hopefully, this will help reload the game. Further, please check that your device storage/memory is sufficient as lack in storage or memory will cause certain applications to lag. If this is the cause, you may want to consider deleting unused apps or large files.

Please let us know if you need help with other issue.

Thank you and happy crushing candies! 😉