👋 Meet Coco and get the chance to win Gold Bars! HERE! / / 🍬 🗳️ Vote for your favourite challenge/task HERE!

Lost gold bars

RSungkarRSungkar Posts: 1 New Bee

Hi, Just sharing bad experience recently happened to my account..

I noticed that my number of gold bar reduced so much, been scratching my head what did I use them for? When I checked with admin, they double deducted of my purchase.

I purchased 6 hours life for 69 gold bars. End up I paid 69x2 = 138 gold bars for 6 hours life.. I believe it’s the system’s fault not mine. But too bad, they couldn’t do anything. Just be aware of this, guys..

Hope u have a great candycrushing day 😊

Comments

  • lolaebolalolaebola Posts: 6 Level 2

    I think they should let us bang life I don't know why I never have enough lives

  • kiara_waelkiara_wael Posts: 30,180 Superstar

    Hi and Welcome to our Community

    Something went wrong or didn't get my purchase? 

    Check this Community page HERE

  • SpinnifixSpinnifix Posts: 12,342 Game Expert

    Hello and welcome to our beautiful community

    In the Help Center, please go to Buy & Gold Bars !!



    To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.


    https://soporto.king.com/contact

                                                                 
                                                           💓  Where there is a will, there's a way 💓

    A look at my profile would help everyone! 

     Did you know that there is now an international area for German - French and Spanish?    


    🍐 Player expert for Papa Pear 🥥


  • SpinnifixSpinnifix Posts: 12,342 Game Expert

    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



     I want to help you and navigate you better through the community. 

    Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.


    I wish you a nice day & have fun 😊 I am always available for questions and help.


    Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖

                                                                 
                                                           💓  Where there is a will, there's a way 💓

    A look at my profile would help everyone! 

     Did you know that there is now an international area for German - French and Spanish?    


    🍐 Player expert for Papa Pear 🥥


Sign In or Register to comment.