![](https://us.v-cdn.net/6030983/uploads/ND8BJN6WXNOW/tiffiquestion.png)
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I've reached the 5th and final level of Hallowed Tower and on every occasion the message 'Oops!' pops up before in can make a single move. Looks like you have released this level without properly testing the function.
@john230847 Hi and welcome, I will tag @kiara_wael to see if she get get this level checked
Please just try logging out and restarting your device and then logging back in to see if this rectifies your problem
Thank you
Hi @john230847 . Welcome to our Community
I suspect the start booster, from Dexter ? If yes than waiting until unlimited 6 hour booster finished
Hi dear.
Please check if you are starting the level with any booster as i am playing it and there is no problem in all the 5 levels. Or you try to update your game and try again.
Thanks.
@kiara_wael I've had the same problem with level 5, as so many other people. After logging off, restarting and going back in a game like you suggested, the Halloween event is completely gone for me! No Tower, nothing 🤷♀️
Hi @john230847 and welcome to our Community!
Find all info about the issue HERE.