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Where are my rewards for completing fantastic five
celticsibh
Posts: 5
Level 2
in Support
I reached 7000 points in fantastic five but when I click on sweet it will not give me the rewards. Can you help?
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Answers
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@celticsibh Hi and welcome . You have the graph glitch in your game and if you add your team points up your team has not reached 7000 points. This is just a graph problem and your team should get the reward if it hits 7000 in the required time as your scores should still be added up in the background
Thank you
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Hi and Welcome to our Community
Also please check this page
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Hello, your screen shot shows only 6042 points. You need more to get to 7000. It's a graphics error that shows you've reached it. Don't worry, you will get your rewards when you actually reach 7000.
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Hi there @celticsibh and good day to you.
Thank you for sharing your screenshot. As mentioned by our Expert, Superstar and Legend, your team is 958 points away from 7,000. This happen when one of your team members left the group suddenly, even though the total team points were 7,000 initially because the points accumulated by the player that had left were removed.
Therefore, keep playing to fill the gap and earn the remaining 958 before the stipulated time frame for you to claim the final leg of the prize.
Good luck and hope you and your team is able to collect the reward soon!
Please let us know if you need help with other issues in your game. Thank you 😃🤗
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Hi dear welcome to the community.
Sorry you are having a graphic error. You have not completed 7000 points. If you calculate them manually your team points are actually less than the required target. So please add up some more points to achieve your target and get the rewards.
Thanks.
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