Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@1949princess.Hi again please check your device and game are up to date and if playing through an internet browser clear the cache. log out and restart your device then log back in and see if this resolves your issue
Currently since a Facebook platform update there has been an issue with sending and receiving lives that is being investigated, but we have no time frame on a fix for this at present
Thank you
@1949princess Hi and welcome Do you mean you want to sync your King accounts with Facebook
If so you need a PC to do this
Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.
To sync your progress with King.com, please complete the following steps:
@1949princess.Hi again please check your device and game are up to date and if playing through an internet browser clear the cache. log out and restart your device then log back in and see if this resolves your issue
Currently since a Facebook platform update there has been an issue with sending and receiving lives that is being investigated, but we have no time frame on a fix for this at present
Thank you
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
I hope our game experts have already provided you with all the information. However, according to your statement, I think there is a connection problem with your game and that is why your game is not fully connected to the server.
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
If you receive an error message while following these steps, show me a screenshot of it.
Thanks!