No ads?

Kheops

Hello,

i can’t have advertisements on my game. I don’t understand why.

best regards

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/316965/ad

Hi and welcome to our Community

The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

Freddy_

@Kheops Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/316965/ad

Hi and welcome to the community.

Video ads feature is a bonus feature and it is awarded to a selected group of players randomly by the system. Not everyone and every device is having this feature. So if you are missing it at the moment it means that you are not currently part of this selected group. But it may change in the future.

So just keep your game up to date and be hopeful that it might come to you.

Thanks.