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24 hrs unlimited in CCS

Weezy
Weezy Posts: 132

I still haven't received my free 24 hrs unlimited lives for the candy day celebration. I've updated, signed out, signed back in... nothing. HELP!

Best Answers

  • Weezy
    Weezy Posts: 132
    Answer ✓

    Thank you for the info.

  • Mary_Kay
    Mary_Kay Posts: 1,403
    Answer ✓

    There is nothing you can do to receive the free lives beyond logging out, updating, restarting your device and logging back in. If that doesn't help you just have to hope you will get the event. I don't have it either and I didn't have any of the Halloween events. I just keep hoping I will get this event but I know there is nothing I can do to force it.

Answers

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi dear.

    Very sorry about that. Some players do mentioned it but as bonus features are awarded randomly by the system so may be you are missed out by the system. Unfortunately for any missing rewards or events community can not do any thing. You may try with our player support either directly from the settings of your game application or through this link.

    Hopefully you will get that.

    Thanks.

  • Weezy
    Weezy Posts: 132
    Answer ✓

    Thank you for the info.

  • Freddy_
    Freddy_ Posts: 68,477

    @Weezy Hi and welcome, below is the information on the event, its running till the 9th of November so you may still get this if you play on mobile.

     🍬 🍬 🍬 🍬 Happy National Candy Day! 🍬 🍬 🍬 🍬 🥳

    👉 Comment below and wish all Candy Crushers around the world a delicious day!


    To commemorate this sweet & delicious day together, we are starting today with a new event in the game: the Candy Celebrations event! For more information following this link: 🎂 🥳 New! Candy Celebrations event

    And that's not it! Log in to your game now and claim a 24 hours Unlimited Lives gift! 🍭  Play Candy Crush Saga now!


    New and Active Candy Crush Saga players will be able to claim this reward only one time. Please note that it might take some time to reach your game, but if you are an eligible player will you get the gift, and don't worry! From today and until the next 9th of November, you will have the time to claim this gift! (Gift is available for mobile devices, not on the Facebook version).

    Once you claim your 24 hours Unlimited Lives reward, you will have 24 hours to fully enjoy playing Candy Crush Saga and the new event, Candy Celebrations!

    🍭  Play Candy Crush Saga now!


    Have a delicious day and Happy National Candy Day! 🍬 🍬

    Thank you

  • natje1977
    natje1977 Posts: 7

    Level 2

    i don’t received my 24 h lives and my and my friends are friend are gone

    help

  • Mary_Kay
    Mary_Kay Posts: 1,403
    Answer ✓

    There is nothing you can do to receive the free lives beyond logging out, updating, restarting your device and logging back in. If that doesn't help you just have to hope you will get the event. I don't have it either and I didn't have any of the Halloween events. I just keep hoping I will get this event but I know there is nothing I can do to force it.

  • Weezy
    Weezy Posts: 132

    Thank you for your reply Mary_Kay. I have done as you suggested with no success.

    Have a good evening.

  • Welcome back 😊

    I am very sorry, this offer will not be in everyone's game. It got some number of players at random and like you I didn’t get it either😂

    You won't find it by checking any troubleshooting steps.

    Thanks!

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