Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@patch970 Hi and welcome, If playing via an internet browser , check your browser is up to date and clear your browser cache. log out and restart your device and then log back in and see if this improves your issue
IF not try a different browser to see if this makes a difference. i use chrome and very rarely have problems with this
Thank you