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Hello there @Neika and good day to you.
May I know whether you are referring to the confirmation email from King? If yes, please ensure that the confirmation email is not send to another email that you may created additional to log in to your game.
Please let us know if you need help with other issue of the game.
Thank you 😊
@Neika Hi and welcome, Firstly check your spam folder as they tend to end up in this folder. if nit is not in here click on your avatar top right of screen and edit profile and you will then see your registered email address, just check that you have got the correct email address registered before sending again
Thank you