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network change

haza
haza Posts: 1

Level 1

edited November 2020 in Support

if change network provider will i lose my progress ?


Thanks ....haza

Answers

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our beautiful community


    Please save your progress first. You can find help in the Help Center_ In the game Cogwheel - Question Mark - Help Center. Please look for your problem!


    Good luck


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  • Freddy_
    Freddy_ Posts: 68,477

    @haza You should not as your progress and gold bars is saved to king servers, only the boosters and lives are stored on the device itself and unless changing phones should not effect these. if you are changing devices your boosters and lives will not transfer to a new device

  • Hi @haza and welcome to our Community!

    You can save the game by connecting it to Facebook or a King account.

    Then you'll be able to retrieve the progress on any device.

    Changing the network provider on your current device should not affect the game, but if something goes wrong you can always restore the game by reconnecting it to Facebook or the King account where you saved the game on.

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