Chocolate Box broken

MitzRatu

So it looks like the chocolate box is broken again..completed levels upto 8165..and waiting for more levels now.

Freddy_

@MitzRatu hi and welcome, The chocolate b ox issue is currently being investigated but we have no time frame on a fix

https://community.king.com/en/candy-crush-saga/discussion/318534/chocolate-box-claim-prize-greyed-out

Thank you

MitzRatu

I think the game needs better developers,I have been a developer myself but have now retired..sometimes it pays to keep the core as it is rather than having too many changes..I like the game however it feels like the synchronisation with the game server has a longer lag than its supposed to have..anyways I'll keep playing

Cheers

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1204901#Comment_1204901

Welcome back 😊

The game is always being developed and your problem is temporary and you have already received all the information at the link above.

Also, we will send your feedback to our team😊

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thank you.

wykoon

Hello there @MitzRatu and good day to you.

I agree with Mr Sukanta as the problem is temporary. My chocolate box was missing this morning but it came back at night after return to my game where I left it.

Please also take note that the chocolate box event is not a permanent feature. As any other features, it is and only made available to selected players to ensure that different players are able to experience different gaming experience. Thus, it may be taken off from the game unannounced and made available to the same player again.

So just continue playing once the new level is released and enjoy other features/events that has been made available to you in the game. For instance, temporary even such as the Diamond Path will be made available to players who has reached level 8165 in mobile app.

Thank you 😊