Why does my Candy Crush Saga app has short continuous hissing noise every time I open it to play.

Mccutler

Why does my Candy Crush Saga app has short continuous hissing noise every time I open it to play.

Freddy_

@Mccutler Hi and welcome, Please try the standard troubleshooting tips and check both your device and game are up to date . if playing via an internet browser clear you browser cache and log out and restart your device. then log back in and let us know if this resolves your issue

Thank you

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/318802/why-does-my-candy-crush-saga-app-has-short-continuous-hissing-noise-every-time-i-open-it-to-play

Hi and welcome to our Community

Please Check app update - Log out game - Restart Device - Open game and Log in.

wykoon

Hi there @Mccutler and good day to you.

I noted that you have issue with the noise in Candy Crush Saga game. May I know whether you have the same issue in Candy Crush Friends Saga too because you've posted your issue in CCFS?

If you also play CCFS and the same issue appears, I reckon that is most likely due to your device sound system because I've opened my CCS game and turn on the sounds and music and found no issue on the sound and music background. I'm using Android phone. To test whether your device sound system has issue, play some music in your phone and see whether there is hissing sound.

If all is good, please provide the model of your device and OS system so that we can pass this message to the studio and have a check on it.

Please reply by "Quote" my message or copy and paste my name @wykoon. Also, do let me know if you need help with other issue in the game.

Thank you 😊