Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Lola_Pop - Please moves this thread to Candy Crush Support Community, thank you! 😊
Also tagging @Sukanta_Biswas, @kiara_wael, @Freddy_Falkner, @aijaziqbal, @wykoon if they can help. 😊
@ChristineBridget Hi and welcome, Facebook recently did a platform update and a lot of people lost the game on the gameroom, As gameroom is a fecbook app you would need to contact them regarding this but would try deleting the gameroom and then reinstalling to see if this helps
Thank you
Hi there @ChristineBridget and good day to you.
You may try to reinstall the gameroom but it may cause you to lose your booster. Another way is to search Candy Crush in your computer using the search function to locate it.
Alternately, you may download King's game via Microsoft here instead of playing it in gameroom.
Please let me/us know if we have answered your questions and if you need help with other issues in your game.
Thank you 😊