Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

Upgrade took away all my gold bars and lives!!!

seaside
seaside Posts: 1

Level 1

Upgrade removed all my gold bars and lives...

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @seaside Hi and welcome, Your gold bars should be sync to kings servers so you should not lose these but lives can be lost in many ways and this can be one of them

    Please try logging out and restarting your device and then log back in and see if your gold bars are present

    Have you just done game or device update or have you changed your device

    Thank you

  • wykoon
    wykoon Posts: 12,717

    Hi there @seaside and good day to you.

    I agree with Mr Freddy, updating your game will results in missing gold bars. You may be temporarily disconnected from your profile/game. Thus, please disconnect your game from the wifi/internet, wait for several seconds or more before reconnecting back to the wifi/internet.

    Let me/us know if the above helps and if you need help with other issues in the game.

    Thank you 😊

Hey! Would you like to give us your opinion?