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Hello there @ninapop and good day to you.
I hope that you've read the article shared by Ms Hechicerilla. I wish to add that lives can be lost if your game crashed or after you have reinstalled it.
You may log out from your game, restart your device and log back in and see whether you are able to get back those lives.
If you have issue in receiving lives as well, please be informed that some issue is going on in the Facebook message system these days so many players aren't able to send or receive any lives.
This is being looked into by the Game Team and Facebook, and hopefully get fixed shortly. We will post any updates or news about the issue on this thread.
Also, it is important not to store too many boosters and lives in your game as these are not stored in the game server and will be lost if your game crashes again or if you have reinstalled the game.
Thank you for your patience and keep playing 🙂