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Best Answer
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Hello there @salains and good day to you.
Aside from the information given above, please do a manual calculation and see whether your total team scores add up to 7,000 and whether any one of your members have left the group. If the points didn't add up to 7,000 though the screen is showing 7,000 and there is a missing members, this means that the ex-member's point were removed once he/she left the team.
In that case, you and your remaining team members have to continue playing in order to reach the 7K points before the time is up.
Good luck and happy crushing ☺️
Answers
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Hi and Welcome to our Community
There is also a graphics issue that causes some problems with the graph that shows your progress. This is being looked in to but we have no time frame for a fix
Please check out the additional article below to ensure you have done all the updating steps required
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@salains Hi and welcome, As explained by @kiara_wael There is sometimes a graph issue. to check if you have this you would need to add your team scores up to see if you have reached the 7000 target. If your team has not reached the target due to the issue please note that the scores in this case are counted in the background and if your team reaches the target in the given time you will receive you rewards.
If you post a screenshot we can confirm this for you or not and advise you if this is not the issue
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Hello there @salains and good day to you.
Aside from the information given above, please do a manual calculation and see whether your total team scores add up to 7,000 and whether any one of your members have left the group. If the points didn't add up to 7,000 though the screen is showing 7,000 and there is a missing members, this means that the ex-member's point were removed once he/she left the team.
In that case, you and your remaining team members have to continue playing in order to reach the 7K points before the time is up.
Good luck and happy crushing ☺️
