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LIVES !!!

PhenX
PhenX Posts: 6

Level 2

Hello, I haven't been able to send friends lives or receive lives for 4 or 5 days now....I can't play anymore ! This is SO frustrating as I have to wait for a life to come every 20 minutes or so....Is this problem going to be fixed soon as many people are going to quit the game. PLEASE DO SOMETHING !!!

Answers

  • Hi and welcome, this is a very common Facebook issue currently, and it is already under investigation, so we already are doing something. Please be patient and it will be fixed, thank you.

  • Freddy_
    Freddy_ Posts: 68,477
    edited December 2020

    @PhenX Hi and welcome, There is currently an issue with sending and receiving lives that is being investigated, unfortunately at present we have no time frame on a fix for this. Please note King are working with Facebook to get this issue resolved as soon as possible.

    Thank you

  • Mary_Kay
    Mary_Kay Posts: 1,403

    I have this problem now. Can't send or receive lives. If I uninstall and reinstall will it fix the problem? I hate to lose all my boosters but I can't play without lives so I'll reinstall if that will fix the problem. Has this worked for anyone else? Thanks!

  • Freddy_
    Freddy_ Posts: 68,477

    @Mary_Kay Hi have had this issue for a while and do not believe uninstalling will help. I think its more a Facebook platform issue and Facebook will eventually sort out like the past with the help of king.

    You do have a Facebook account or synced with Facebook as it should not be an issue if king account solely

    Hope this helps

  • Mary_Kay
    Mary_Kay Posts: 1,403

    Thanks so much @Freddy_Falkner. I won't uninstall if it won't help. I hope they do fix it soon. I normally have many lives at my disposal so I can play these hard levels and it stinks not having them. Good luck to you too on getting a fix.

  • Freddy_
    Freddy_ Posts: 68,477

    @Mary_Kay i never really worry about them to much as tend to play 5 lives on few different king games and by time done they are already refreshed , but know many people this is an serious issue but happens quite a bit with Facebook platform updates. Just something i think we have to put up with now and again, but would rather have the feature than not at all. I am surprised you have only just got the issue though, mines been a fair few weeks

Hey! Would you like to give us your opinion?