I got over 2.1 billion in score (beat the world record) and then suddenly it turned into -??!!

AdrianL

So I managed to get 2.1 billion in score and then my score suddenly turned to - and began losing points. When I was done it had reset all my points, since I cant send links yet check @widxz on Twitter and you will find video and proof! Check subtweet for the - as well! I NEED HELP FIXING IT!

kiara_wael

Hi and Welcome to our Community

If your game Connecting to Facebook or King account they not lose

Make sure Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

bekicrusher

Congrats on such a high score! I think the problem was that the game app just couldn't process the number. 😅

I hope you get it fixed by doing the standard troubleshoot.

Spieler_8675309

quote:

I got over 2.1 billion in score (beat the world record)...

Since you've already gotten a very high score (3 sugar stars) on the level, go to the next one.

Onwards & upwards, keep it moving...

FlaringCrystal120

Hello, do the troubleshooting process. If it does not work contact player support here.

https://soporto.king.com/contact

Greymane

Wow first of all what a score.. And how did it turn into negatives. Maybe you crashed the game with your gaming skills🤣

Mary_Kay

Wow. congratulations on that score! Try the troubleshooting and that should fix it so you can keep playing. Good luck.