Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I would like to start over to many errors on past accounts.
Hi @SnowFlakeDreams,
are you talking about a Community account or some other account?
Hi and welcome to the community.
If you are asking for the new account in the game with same progress then please note that the game progress can not be transferred to new facebook or king account. If you want to have a new account either you have to start from zero or you have to contact our player support to manually retrieve your progress to new account.
If you have only facebook account you can transfer your progress to king account and vice versa.
If you need any other clarification please let us know and we will further advise you.
Thanks.
Hi and Welcome to our Community
Do you want start Game account or Community account ?
The easiest way to start a new game account is to use a different email address and sign up through King.com or Facebook and start your game from level 1. Is that what you're wanting to do?
Hello, sign up on King.com or Facebook and you will automatically start on Level 1. Unfortunately, you cannot restart community account because that is against the rules, although you might not find it very logical.
I lost me old account! Please help me!