Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@donnastorrs Hi and welcome, Please check your device and game are up to date and if playing via an internet browser clear the cache. Log out and restart your device and see if this resolves your issue.
Are you still collecting for the challenge or has this finished. Sometimes you may find a glitch that happens in the feature but all you can do is the standard troubleshooting tips above
Thank you