Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to our Community
If you don't see the event, make sure to update your game to the latest game version.
If you still don't see it, then please note that at the moment, the event is not only available to everyone as our sweet Game Studio is making sure it works smoothly. But don't despair, it will probably be coming to your game at some other time.
@Saily09 Hi and welcome, As explained above by @kiara_wael The features in the game are not available to everyone. They are given to randomly selected groups. So just means your not in the group for that feature at present but could be in the future
To make sure you are getting the features available to you always keep your device and game up to date and clear your browser cache o=if playing via an internet browser. log out and restart your device regularly to keep the game as up to date as possible
Thank you
Hi and welcome, please follow this troubleshooting process:
Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache if using browser.
This might not work because it is not available to all players.