Unclaimed rewards

Philly_Philly14

Magic Season box says I have unclaimed rewards. When I open it, it shows nothing. The tiers are gone, the prizes are gone. I even purchased the golden lamp.

Screenshot_20201214-215321_Candy Crush Saga.jpg

20201214_220753.jpg

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/322219/unclaimed-rewards

Hello and welcome, Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache if using browser.

If this does not help please contact player support here:

https://soporto.king.com/contact

If it still isn't working please tell below.

hechicerilla

https://community.king.com/en/candy-crush-saga/discussion/322219/unclaimed-rewards

Hi.

Welcome to the sweet King community.

Please follow the steps indicated by FlaringCrystal120.

If it doesn't solve anything, contact support at the indicated link or directly from your game.

Keep in mind that when you contact, you will first receive an automated message and soon after you will have a response; both messages are likely to land on your junk mail, so you should be vigilant and check it.

I will be here for anything you need. Thank you and keep enjoying