Switching game to new phone

adasilva9274

I’m having a hard time switching a game from an old phone to a new one

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/322361/switching-game-to-new-phone

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/246685/moving-game-progress-to-a-new-device-android

Freddy_

@adasilva9274 Hi and welcome, This should be as easy as just signing in to your new device with your account details and everything should automatically sync. Be aware that the boosters and lives are stored on the device itself, so they will not transfer to your new device. Only your levels and gold will transfer

Thank you

adasilva9274

when I try to log in on my new device, it is saying my username and password don’t match. I know it’s correct because it just made it yesterday and I’m logged onto the king community now?

Freddy_

@adasilva9274 Hi again, Your king community and king game account are two different accounts, you cannot use the community account to log into the game. You need to use the game account and if you cannot remember the password just request a forgot password reset