Locked Lantern

amybla

I am locked out of my next level by a lantern. How do I unlock this?

Freddy_

@amybla Hi and welcome, Please check your device and game are up to date if playing via an internet browser clear your browser cache, log out and restart your device and then log back in and see if this resolves your issue.

Also check your features and make sure you have started the magic season

Thank you

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/322414/locked-lantern

Hello and welcome, use the events section Magic Season event, click on it to move it out of the way.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/322414/locked-lantern

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.