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Episode race
Yesterday I started a new episode race and it said because I was on a 26 win streak I would win 20 gold bars instead of 10 if I got first place. I got first place but I only received 5 gold bars and not the normal 10 or the 20 it said on the message when I started the race.
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Answers
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Hi there @Jake93 and good day to you.
Thank you for your information. For missing reward, please contact King's Support team through here, choose a game, choose topic- Problems with with my Game, then sub-topic- Prize not received and copy and paste your issue here and click send.
Please look out for their email and reply accordingly. Usually, it will take about 3 working days to process your enquiry but it also depends on the ticket case.
Thus, please be patience and keep crushing candies.
Thank you 🙂
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Hi and welcome to the community.
Try Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache.
If you do not receive it contact Player Support here.
Thank you.
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