Episode race

Jake93

Yesterday I started a new episode race and it said because I was on a 26 win streak I would win 20 gold bars instead of 10 if I got first place. I got first place but I only received 5 gold bars and not the normal 10 or the 20 it said on the message when I started the race.

wykoon

Hi there @Jake93 and good day to you.

Thank you for your information. For missing reward, please contact King's Support team through here, choose a game, choose topic- Problems with with my Game, then sub-topic- Prize not received and copy and paste your issue here and click send.

Please look out for their email and reply accordingly. Usually, it will take about 3 working days to process your enquiry but it also depends on the ticket case.

Thus, please be patience and keep crushing candies.

Thank you 🙂

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/322458/episode-race

Hi and welcome to the community.

Try Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache.

If you do not receive it contact Player Support here.

https://soporto.king.com/contact

Thank you.