Forgotten password but no reset link

pjc12345

Hi I was on about level 2815 when I had to reset my iPad. I can’t login again. - when I go to ‘forgotten password’ the email I get sent just links to king.com not to any reset page, just a List of all the games

help !!

thanks

Freddy_

@pjc12345 Hi and welcome, are you sure there are no other links in the email to reset your password. helped someone yesterday with this and they got link to reset okay. try sending another reset request or if possible try doing on a different device as you should get a link to reset your password

Other than this you can try going through customer support but as its the holidays you may have a slightly longer response time

Thank you

Glenn1972

Hello @pjc12345 , sorry to hear of your issue.

This is just an idea - look for a button that says "Change Password" and try that.

If this does not help please post below and someone will help you.

Kind regards, Glenn

oh - I see that @Freddy_Falkner has responded, sorry Freddy, we posted at the same time