Welcome to the Candy Crush Saga Community
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. I've logged out and logged back into the app via the website and forced stopped the app and reopened it and nothing helps. I can't go anywhere , can't earn or buy anymore mugs and can't play any levels. How am I "over-filled" on a level and still stuck here. What's the point of the game?
Hi and Welcome to our Community
The Winter Festival is a new feature that is being tested in the game at this moment. Since the feature is still being tested and developed, this means that it may have some issues. Make sure Check app update - Log out game - Restart Device - Open game and Log in.
Hi @Taitor Welcome to the King Community.
This event is calendar based and it is controlled by the test group. You have already completed this week's tasks and now you have to wait for next week.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
Winter festival is an absolute joke and a con. I have passed 4 levels each with 3 mugs which did not register. I needed 12 mugs to upgrade which I didn’t get. On top of this I have also used some boosters which I have now lost for nothing nor will I get returned. I feel robbed by this company. STOP releasing stuff that doesn’t work and get your house in order.
Despicable company