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boosters

Perigosa
Perigosa Posts: 7

Level 1

why does my game not show videos to watch and win free boosters?


Best Answer

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Perigosa Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

    To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

    Thank you

Answers

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Perigosa Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

    To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

    Thank you

  • hechicerilla
    hechicerilla Posts: 10,353

    Hello and welcome to the sweet King community.

    The video viewing feature, as well as other King game features and temporary events, are test features that the Studio randomly throws to groups of random players; which means that they are not always available and not for all players. Sometimes it's up to some and sometimes to others. To ensure you don't miss a thing, keep your browser and game up to date.

    I will be here for anything you need.

    Thanks and keep enjoying

  • kiara_wael
    kiara_wael Posts: 155,348

    Hi and Welcome to our Community

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

Hey! Would you like to give us your opinion?