Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
boosters
Best Answer
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@Perigosa Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems
To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible
Thank you
Answers
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@Perigosa Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems
To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible
Thank you
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Hello and welcome to the sweet King community.
The video viewing feature, as well as other King game features and temporary events, are test features that the Studio randomly throws to groups of random players; which means that they are not always available and not for all players. Sometimes it's up to some and sometimes to others. To ensure you don't miss a thing, keep your browser and game up to date.
I will be here for anything you need.
Thanks and keep enjoying
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Hi and Welcome to our Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
