I have problem using my gold bars

mellora

Hello its melika,

I can't use my gold bars for any purpose. I can't buy anything, i can't use them for extra moves, extra boosters or even bonus spinning wheels. All features are dead and i just keep collecting gold bars that i can't even use :))) please help me :))))

wykoon

Hello there @mellora and good day to you!

May I know whether you are able to click on your game profile icon? If yes, you can then click on the boosters and it will allow you to purchase using your gold bars that you have!

If you are not able to access the shop/stores, please disconnect from your device from the internet without exiting the game and then wait for a minute or so. Then reconnect back your device to the internet and play a level. After that, go back to the profile icon and click on any of the boosters that you wish to purchase.

FYI, gold bars can only be used to purchase lives and boosters in the game 😊

Thank you and hope to hear from you soon!

Freddy_

@mellora Hi and welcome, If the advice from @wykoon above does not help you can you let us know what device you are playing on

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/323463/i-have-problem-using-my-gold-bars

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE