Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Have you connected your game to Facebook? If so, log out of Facebook again and reconnect the game to Facebook. Also check on Facebook, under settings, apps and websites, whether the game is in the activ list. If that is the case, you are unfortunately one of those who have the connection problem between King and Facebook, then you can only wait until it is fixed.
Hello there @lindacoates and good day to you.
Please be informed that something sticky is going on in the Facebook message system these days so many players aren't able to send or receive any lives.
This is being looked into by the Game Team and Facebook, and hopefully get fixed shortly. We will post any updates or news about the issue on this thread.
However, you may try and disconnect the device from internet, wait for several seconds or more before reconnecting back to the internet for the time being although it may or may not work. Play a level and try to send lives to your friends after that.
Thank you for your patience and happy crushing 🙂