Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@owlsrule Hi and welcome, You can see from the information above from @Sukanta_Biswas that there can be issues with this feature.
Please check your device and game and if playing via an internet browser clear the cache or android phone clear the cache from the app store (NOT DATA). and see if this resolves your issue. It will start you on day 1 but wait to see if this changes second day
Thank you