Wrongful charges

dlindenstruth

I deleted the app after 6+ years because I kept getting charged foe purchases that I didn’t make while I was sleeping. Whenever I submitted a dispute it was denied.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/324357/wrongful-charges

Hi and Welcome to our Community

Ara you having problem with the Purchase ?

Crazy Cat Lad

Hi @dlindenstruth and welcome to our Community!

All purchases in the game need to be made by the player or someone that has access to their device and also Apple-ID or Google Play account.

Please report all incorrect charges directly to Google or Apple who has access to your payment details.

You can also remove your payment details from your Apple-ID or Google Play account to avoid any purchases being made. Change also your pin code or password on the device and never ever let anyone else use your device to avoid any unauthorised purchases in all games and apps.