Help! New bright purple strobe effect when matching striped candies problem

AlWright

I haven’t played for a while, and the new bright purple effect when you match a striped candy really hurts my eyes! To the point of not being able to play. Does anyone else have this problem?!?!

wykoon

Hi there @AlWright and good day to you.

Thank you for your feedback on the strobe of light when matching special candies that is hurting your eyes. I found it to be somewhat glaring too but it was a bright yellow to green light for me, unsure about the purple one.

I will pass on your comment to the game studio.

In the meantime, please bear with it and may be you can turn down the brightness of your phone as temporary measure.

Please let us know if you need help with other issues in the game.

Thank you 😊

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/325006/help-new-bright-purple-strobe-effect-when-matching-striped-candies-problem

No, I haven't read anything yet. But I can understand that it can be a bit annoying with vision problems and sensitive eyes. Try changing your brightness setting.

wykoon

Hi there @AlWright and good day to you.

Thank you for your feedback on the strobe of light when matching special candies that is hurting your eyes. I found it to be somewhat glaring too but it was a bright yellow to green light for me, unsure about the purple one.

I will pass on your comment to the game studio.

In the meantime, please bear with it and may be you can turn down the brightness of your phone as temporary measure.

Please let us know if you need help with other issues in the game.

Thank you 😊

Freddy_

@AlWright Hi and welcome, One of our superstars has had issues with the new strobe effect and has put an idea in the ideas section regarding maybe able to get a feature to be able to turn this effect off. this idea will need voting on so please take a look and vote on this

https://community.king.com/en/candy-crush-saga/discussion/323753/please-add-a-shut-off-for-this-new-feature

Thank you