Why am I not getting my rewards for being top of my stats like I used to?

ravina

I remain as the highest number of games played in the week yet I’m not getting my rewards when candy crush resets on Sunday?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/325242/why-am-i-not-getting-my-rewards-for-being-top-of-my-stats-like-i-used-to

Welcome to the King Community.

Did you win the weekly race?

Please let me know.

wykoon

Hello there @ravina and good day to you.

It may take a while for the weekly race prize to show up. Exit the game and go back and continue playing. You may receive the prize after that.

Also, please ensure that your game app is of the latest version. If not, please update the app via app store.

If you still haven't received any, please contact King's Support team by clicking on the "Contact Us" link to report on missing rewards.

Please let us know if you need help with other issues in the game.

Thank you 🙂

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/325242/why-am-i-not-getting-my-rewards-for-being-top-of-my-stats-like-i-used-to

In the weekly race, I got my prize this afternoon. If yours didn't arrive, please contact King Support directly.

https://soporto.king.com/contact