Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@DaniVenfa1978 Hi and welcome, The Chocolate box feature is a Test feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. This is the same for all test features in the game.
To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible
Thank you