What happened to the ads?

bobjenn327

I used to be able to watch adds for free boosters or extra lives - i no longer get those options. what happened?

Freddy_

@bobjenn327 Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

Thank you

bobjenn327

@Freddy_Falkner thanks for the info. I did log out and back in and although my progress was saved I lost all my boaters, 100s, gifted lives and a good chunk of my progress. Any suggestions on how to get it back.