For the past 3 days I haven't been able to claim my fantastic 5 reward.

tetjct12

The line will fill up to the last prize and then stops. It won't give me the option to "claim" the reward.

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/327486/for-the-past-3-days-i-havent-been-able-to-claim-my-fantastic-5-reward

JYes, the ad is definitely no longer correct.

Could you tell us which device you are playing with.

With Mobile, turn the device off completely and on again.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/327486/for-the-past-3-days-i-havent-been-able-to-claim-my-fantastic-5-reward

Hi and Welcome to our Community

There is also a graphics issue that causes some problems with the graph that shows your progress. This is being looked in to but we have no time frame for a fix

Please check out the additional article below to ensure you have done all the updating steps required

https://community.king.com/en/candy-crush-saga/kb/articles/167-update-fantastic-five-has-had-an-upgrade

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/327486/for-the-past-3-days-i-havent-been-able-to-claim-my-fantastic-5-reward

Hello and welcome to the community.

Sometimes there is a graphics glitch with the feature mostly happens if someone leaves a team. You need to total your Fantastic 5 team scores to see if they add up to 7000. If not you have the graphics glitch and your scores will be counted in the background and if your team reaches the 7000 target in the allotted time you should receive your rewards.